We are a policy organisation and do not provide direct support.  For emergency accommodation contact One Link on 1800 176 468. 

For other services see our Links Page

Working with People with High and Complex Needs in Homelessness Services & the ACT Housing Asset Assistance Program – Evidence Review

In 2023 ACT Shelter undertook a desktop review project for Housing ACT to be used as a resource for the new procurement process for providing appropriate services for people not engaging with existing support services The research paper provides:  A collated list of available source data that considers: The characteristics of highly vulnerable service users and […]

Return on investment for social housing in the ACT

Date Published: 01 Aug 2021 Authors: Jim Davison Nicola Brackertz Tom Alves ACT Shelter commissioned the Australian Housing and Urban Research Institute (AHURI) to investigate whether providing direct access to planned, sustainable, long-term housing options for the homeless population, and those at risk of homelessness, in the ACT is a more cost-effective strategy for the […]

Productivity Commission Inquiry into the
National Housing and Homelessness

ACT Shelter is the peak housing body in the ACT. It is a not-for-profit organisation funded by the ACT Government to represent the interests of our members and provide advocacy and strategic advice on systemic issues affecting housing consumers in the ACT. We are an informed and independent voice on housing policy issues affecting the […]

Implementing Trauma-Informed Practice in ACT Specialist Homelessness Services Project

Based on a review of the research and engagement with the sector, this reportoutlines options and recommended next steps. We are now interested in testing theseconclusions and recommendations with the ACT specialist homelessness sector priorto providing final advice to ACT Government. Sector representatives are invited toprovide feedback on the ideas in this paper by contacting […]